Terms of service

Welcome to Sober Steps. By accessing or using our website (https://sobersteps.in), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

This website is operated by Sober Steps. Throughout the site, the terms “we”, “us” and “our” refer to Sober Steps. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Products & Services

All products listed on our website are made-to-order through our print-on-demand partner.
We strive to display product colors and designs as accurately as possible. However, slight variations may occur due to screen differences and printing processes.
We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.
We reserve the right to change pricing at any time without prior notice.
Payments must be made in full at the time of purchase via the available payment methods.

4. Order Processing & Shipping

Orders are processed within 2–5 business days.
Shipping timelines may vary depending on location.
Delays may occur due to unforeseen circumstances, and we are not liable for such delays.

5. Returns & Refunds

Since all products are made-to-order, we do not accept returns or exchanges unless:
- The product is defective
- The wrong item was delivered
To request a replacement, please contact us within 48 hours of delivery with clear images of the issue.
Approved refunds/replacements will be processed accordingly.

6. Intellectual Property

All content on this website, including designs, text, graphics, and logos, is the property of Sober Steps.
Unauthorized use, reproduction, or distribution is strictly prohibited.